We will contact you with an estimated delivery date, which will be within 14 days after the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order). Occasionally our delivery to you may be affected by an Event Outside of Our Control. If no one is available at your address to take delivery, where possible our couriers will leave the parcel in a safe place or with a neighbor upon your permission, if neither of these options are available our courier will leave a card explaining what the next step is in the delivery process.
Delivery of an order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time.
You own the Products once we have received payment in full, including all applicable delivery charges and the Products have been delivered to you.
If we miss the 14 day delivery deadline for any Products then you may cancel your order straight away if any of the following apply: we have refused to deliver the Products or delivery within the delivery deadline was essential (taking into account all the relevant circumstances), or you told us before we accepted your order that delivery within the delivery deadline was essential.
If you do not wish to cancel your order straight away, you can give us a new deadline for delivery, which must be reasonable, and you can cancel your order if we do not meet the new deadline.
If you choose to cancel your order for late delivery, you can do so for just some of the Products or all of them, unless splitting them up would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us or allow us to collect them, and we will pay the costs of this. After you cancel your order we will refund any sums you have paid to us for the cancelled Products and their delivery.
For all Delivery Options: Each order made will be charged separately. If only part of your order is available, we will only dispatch the items that are in stock, and cancel the out of stock items. You will not be charged for anything we do not send to you. Our deliveries are made by registered post services and courier services. The standard cost of delivery is USD $ 10.50.
If you aren’t in when we call to deliver we won’t always need a signature, we can leave it with a neighbor or in a safe place upon your permission.
Whilst we are able to deliver to your work address, remember that these orders may take slightly longer to get to you. But be sure we’ll do everything we can to get it there as soon as possible. We deliver to addresses in Europe and Worldwide.